FAQ

Quelle est votre politique de retour ?

We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.

Quelles méthodes de paiement acceptez vous ?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.

Puis-je modifier ou annuler ma commande ?

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.

Livrez-vous à l’international ?

Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.

En combien de temps puis-je être livré ?

Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 5-7 business days. Expedited shipping options are also available at checkout.

La livraison est elle gratuite ?

Oui !

Puis-je suivre ma commande ?

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.

Comment savoir quelle taille il me faut ?

We include a detailed size guide on each product page. For additional help, check out our "How to Measure" guide or contact us—we’re happy to assist!